Marketing by Customer Review: Scrapbook.com

Another great marketing idea, this one from Scrapbook.com: Review A Product Win $25!

Scrapbook.com is giving away (3) $25 superstore-shopping-sprees to three lucky product reviewers! Here's what you need to do to be eligible to WIN:

1. Choose an E-book or digital product from the superstore that you own (or will soon own)
2. Go to that products page in the Scrapbook.com Superstore
3. Write a 50 word (minimum) review of the product (posted to the product page)

All reviews are eligible provided that they would likely be deemed helpful and informative by a person who does not yet own the product. That's it! Simple, right?

Clever marketing - offer an incentive to get your customers to dish on your products!  Since the contest does not imply the review must be positive, I don't see any ethical problems. Here's what I like about this promotion:

• it will (most likely) provide lots of reviews in their online storefront, which boosts the confidence level of "looky-loo's" - they see lots of reviews, they think a lot of people must shop here, they feel secure doing business with the site.
• they specified that the review must "likely be deemed helpful and informative by a person who does not yet own the product".  That kind of guideline will help someone write a review.
• they asked for reviews on their *digital* products.  What a great way to highlight a specific segment of their business!
• they included this promotion in their e-newsletter, which is also archived online - instant search engine mojo, and easy to pass the word along to friends (viral marketing)!

You could do something similar in your business:

• every other month, solicit reviews/testimonials about a specific type of product or service - paper one month, classes another month
• change up the incentive every so often - store credit one month, personal consulting session another month.
• have customers apply to be on a rotating "Review Board", of say, a three to six-month term.  During that term, they get special goodies for their service.
• definitely post about any kind of contest/promotion on your blog and in your newsletter

A Scrappy Marketer's Hat Tip to Scrapbook.com!